1. Main duties:
   1. Claim settlement including but not limited to:
      • Outpatient claim treatment
      • Inpatient claim treatment
      • Salary compensation claim
      • Death following all causes claim
      • Total or partial disablement following all causes claim
      • Ensure the claim settlements are within committed timeline and accurate.
2. Others activities which are required for settling claim including but not limited to:
   • Require customers to provide accurate and necessary documents for the claim settlement
   • Follow uncompleted claim folder (send reminder to customer basing on the internal guideline and settlement at the reception of documents)
   • Require additional information to the insured, medical practitioner if necessary,
   • Provide payment guarantee to medical network in case of direct billing
   • Follow closely claims more than US$1,000 submitted to the insurers for approval
   • Support and train claim group’s member if requested
   • Solve minor difficulties met in the daily activities.
3. External communication with the insured, policyholder or medical network
4. Other tasks assigned by the Company 

II. Job requirement:

• College degree
• Computer Literate: WinWord, Excel, Power Point, ….
• English fluency
• High integrity, good communication and problem-solving skills
• Client-oriented, innovative and critical sense
• Be able to work in a team,
• Be able to work under pressure

III. Benefits:

• Opportunity to learn the basic healthcare insurance knowledge, claim settlement procedures and professional working process; Oppotunity to develop working skills: communication, customer services, problem solving and teamwork…..
• Perform real job from the beginning day
• Monthly allowance, accident insurance, company events…
• Training duration: 6 months
• Working time: 40 hours/week